My 4.5 Hour Facebook Nightmare: What You Need to Know!

It took me 4.5 HOURS!

Let me be your cautionary tale. I’ve been working with social media sites for over 15 years. My Facebook business page is on its way to being over 12 years old. It seems the older your pages are, the more “glitches” occur as they rebuild and upgrade the platform.

I got locked out of my business manager account. Thankfully, I still had access to Meta Business Suite, AND we’re always prepared with other management access points.

After a few hours of troubleshooting myself, I contacted Facebook Support through my verified page benefits. Three representatives and 4.5 hours later, the issue was resolved.

What would happen if this situation occurred with your business, and you could not contact Facebook Support (a benefit only for verified pages)?

From personal experience, I recommend getting the verified business subscription so your future self will thank you when/if problems arise.

You can start that process here: Meta Verified for Business (no, I’m not an affiliate—just grateful I had it).

Review Stats That Surprised Me

Scanning 1.8 million social media posts—where do people turn for reviews?

I was shocked: TikTok at a whopping 35%!

• Google: 8%

• Product Review Pages: 5%

• Reddit: 4%

• Instagram: 3%

These stats come from Neil Patel. I am a long-time follower of Neil Patel, and we use his platform, Ubersuggest. If you haven’t followed him, I suggest you do! (NeilPatel.com)

Yes, they are rolling out now! Why consider it?

The biggest bonus: See who has viewed your page! This helps you determine whether your content is targeting the right individuals.

• Custom call to action on your posts, page, and search!

• Ability to auto-invite prospects to your page.

• Pricing starts at $69/month on an annual basis.

Here’s how to see if this feature has rolled out for your LinkedIn business page:

1. Go to your Page super admin view.

2. Click Settings in the left menu.

3. Click Verification controls. If you don't see the Verification controls setting, your page may not be eligible at this time.

Copy, paste, and edit the following prompt into Chat.gpt as needed: 

You are a social media strategist. I want to increase engagement on my Facebook posts. We are an [INSERT INDUSTRY] company with a target audience of [INSERT TARGET AUDIENCE] who are at [INSERT WHAT STAGE THEY ARE AT THAT MAKE THEM A PERFECT CLIENT FOR YOU]. Review our site here to understand what we do: [PUT IN YOUR BUSINESS WEBSITE URL]. Our brand voice is [INSERT TONE/VOICE]. Give me some easy-to-create ideas specifically for Facebook.